Straight answers
Frequently asked questions.
Quick answers about products, orders, sizing, availability, and checkout.
Dirty DNA
Where is my order confirmation?
Check the inbox and junk folder for the email used at checkout. If it is still missing, contact customer service with your name and approximate order time.
How do I choose a size?
Start with the options shown on the product, then compare a similar garment you own with the guidance on the size guide page. Contact us before ordering if you are between sizes.
Will sold-out products return?
Some designs and sizes are restocked while others are limited runs. Check the product page for current availability.
Can I change an order?
Contact customer service as soon as possible. Changes cannot be guaranteed once fulfilment has started.
Is checkout secure?
Available payment methods are shown securely during checkout.
Can I place a crew or bulk order?
Yes. Email customer service with the products, sizes, quantities, and date you need them.
Still need an answer?
Send the team the product name or order number and the exact question you need resolved.